Monthly Archive: March 2018
“you are doing as a process, you don’t know what you’re doing” – W. Edwards Deming (1900-1993 if you can’t describe what)
What are business systems?
Business systems are documented procedures setting out just how your organisation functions. These are typically procedures, frequently combining actions taken by individuals plus some as a type of automatic application, organised in a way to be able to meet a given group of company goals. Such systems can generally occur without the business founder / owner’s direct action, over and over again, as efficiently possible.
Samples of procedures can include how your staff should respond to the phone, how they take and give messages; the process for increasing, approving, placing and receiving requests; the process for producing, checking and delivering out client invoices, in addition to receiving repayments and following up on outstanding bills etc.
Regardless of the size or form of your company, …